Privacy Policy

1. Data Controller

The data controller responsible for your personal data is:

Systemartis SRL

CUI: 48113411

Bucuresti, Sector 6, Calea Plevnei 145B Bl. 3 Et. 2 Ap. 3021 Biroul 1, Romania

For any questions regarding your personal data or this Privacy Policy, contact us at: contact@systemartis.com

2. What Data We Collect

We collect personal data only through our contact form. The data collected includes:

- Full name

- Email address

- Message content

We do not collect data through cookies, analytics tools, or any other tracking technologies. This website does not use cookies.

3. Purpose of Processing

We process your personal data solely to respond to your business inquiry and to communicate with you about the services you have expressed interest in.

4. Lawful Basis for Processing

We process your data on the basis of legitimate interest (Article 6(1)(f) GDPR). The legitimate interest is our need to respond to the inquiry you have initiated through our contact form. You may object to this processing at any time (see Section 8).

5. How We Handle Your Data

When you submit the contact form, your data is sent to a private Telegram channel accessible only to authorised Systemartis team members. We do not store your data in a database or CRM system. Telegram acts as the delivery mechanism for your message.

We do not sell, rent, or share your personal data with any third parties. No third-party data processors are involved beyond Telegram for message delivery.

6. Data Retention

We retain your contact form data for a maximum of 12 months from the date of submission. After this period, the data is deleted. If your inquiry leads to a contractual relationship, the relevant data will be retained in accordance with applicable Romanian commercial and tax law.

7. International Data Transfers

Your data is transmitted via Telegram, whose servers may be located outside the European Economic Area (EEA). Telegram applies its own data protection measures as described in its privacy policy. By submitting the contact form, you acknowledge this transfer.

8. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

- Right of access (Article 15) — You can request a copy of the personal data we hold about you.

- Right to rectification (Article 16) — You can request correction of inaccurate data.

- Right to erasure (Article 17) — You can request deletion of your data.

- Right to restriction of processing (Article 18) — You can request that we limit how we use your data.

- Right to data portability (Article 20) — You can request your data in a structured, machine-readable format.

- Right to object (Article 21) — You can object to the processing of your data based on legitimate interest.

To exercise any of these rights, contact us at: hello@systemartis.com

We will respond to your request within 30 days.

9. Right to Lodge a Complaint

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Romanian data protection authority:

ANSPDCP (Autoritatea Nationala de Supraveghere a Prelucrarii Datelor cu Caracter Personal)

B-dul G-ral. Gheorghe Magheru 28-30, Sector 1, 010336, Bucuresti, Romania

Website: www.dataprotection.ro

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the updated date.